Best Auto Repair, Pensacola

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850-492-1221

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850-492-1221 | 13026 Sorento Rd Pensacola, FL 32507

Customer Survey

KEY AUTO HOSPITAL > CONTACT US > CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Key Auto Hospital is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Key Auto Hospital we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Key Auto Hospital in Pensacola

Ask The Mechanic

  • Working Hours
    Monday 8:00AM - 5:00PM
    Tuesday 8:00AM - 5:00PM
    Wednesday 8:00AM - 5:00PM
    Thursday 8:00AM - 5:00PM
    Friday 8:00AM - 5:00PM
    Saturday Closed
    Sunday Closed
  • Visit Our Shop

    We have friendly staff who will take care of you

    Address:
    13026 Sorento Rd
    Pensacola, FL 32507

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  • Have Questions?

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    850-492-1221
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    • Vehicle Tips

      According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.

    • Vehicle Tips

      The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)

    • Vehicle Tips

      Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.

    • Vehicle Tips

      Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.

    • Vehicle Tips

      Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.

    • Vehicle Tips

      A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.

    • Vehicle Tips

      Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.

    • Vehicle Tips

      Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.

    • Vehicle Tips

      Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.

    • Vehicle Tips

      Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.

    • Vehicle Tips

      Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.

    • Vehicle Tips

      Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.

    • Vehicle Tips

      Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.

    • Vehicle Tips

      Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.

    • Vehicle Tips

      Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.

    • Vehicle Tips

      Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.

    • Vehicle Tips

      Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.

    • Vehicle Tips

      Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.

    • Vehicle Tips

      Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.

    • Vehicle Tips

      Inspect the suspension system regularly. This will extend the life of the vehicle's tires.

What our clients say about us?

Reviews and comments from our satisfied customers

  • We were in town on vacation and needed our brakes looked at. They got us in immediately and had our truck all set by lunch. Great people and great service. They went above and beyond to help us tourists. Thanks!

    , 03/14/2023


  • The "Go To" auto shop for maintaining my 1963 Ford T Bird (replaced transmission seals) "BRAVO ZULU" Navy speak for job WELL DONE!

    , 06/10/2019


  • Thanks to the staff for fixing my almost flat tire. And all the work it took to retrieve the donut from the trunk. It was much appreciated. Yaw take care

    , 06/24/2021


  • reviewicon
    A bit pricey, but great staff, and great workers, go out of their way to do everything they can, as fast as they can

    , 04/11/2021


  • reviewicon
    Good people. Always finding car issues that can be hard to find. Always make it right for customer. Very personable group of techs willing to educate and communicate.

    , 01/20/2021


  • reviewicon
    Great service, thank you

    , 01/05/2021


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